Effortless Cross-team Collaboration

One simple conversation thread shows the entire customer journey, from keywords and landing pages to offline events like phone calls and text messages. Keep everyone on the same page with a shared inbox, custom tags, private notes, and more.

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Shared Inbox

Simple Tools for Shared Goals

Get organized with team-wide communication tools to share questions and insights about all your incoming business. When everything stays in one place, everyone wins more time for what’s important.

Shared inbox 

No awkward hand-offs between agents — everyone on your team stays in the loop. 

Custom call tagging 

Categorize calls by outcome, result, next step, and more. 

Create private, internal call notes

Share with your team, ask questions, and jot things down on the fly. 

Custom Call Analytics Dashboard

Get a holistic perspective on what’s working, when, and with which customers. Customize the dashboard as much as you like to get specific insight into things like first-time caller experience, campaign-based leads, and more.

Instant insights

Our real-time reporting dashboard shows call data as it comes in. 

Completely customizable

Zero in on specific leads, first-time customer experience, and more. 

Did we mention customizable?

PhoneWagon is so much more than the sum of its parts. Use features in combination with each other for a complete view of the state of your business — and to drive the success of your team.

Generate tag-based call reports

Feed custom tag data into your advanced reports for a unique view into your business.

Scale up for full-size agency support

PhoneWagon was designed for marketers by marketers.
Learn more about PhoneWagon for marketing agencies

Book a personalized 
demo today

Explore how PhoneWagon can help your business turn calls and texts into new customers. 

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