One simple conversation thread shows the entire customer journey, from keywords and landing pages to offline events like phone calls and text messages. Keep everyone on the same page with a shared inbox, custom tags, private notes, and more.
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Get organized with team-wide communication tools to share questions and insights about all your incoming business. When everything stays in one place, everyone wins more time for what’s important.
No awkward hand-offs between agents — everyone on your team stays in the loop.
Categorize calls by outcome, result, next step, and more.
Share with your team, ask questions, and jot things down on the fly.
Get a holistic perspective on what’s working, when, and with which customers. Customize the dashboard as much as you like to get specific insight into things like first-time caller experience, campaign-based leads, and more.
Our real-time reporting dashboard shows call data as it comes in.
Zero in on specific leads, first-time customer experience, and more.
PhoneWagon is so much more than the sum of its parts. Use features in combination with each other for a complete view of the state of your business — and to drive the success of your team.
Feed custom tag data into your advanced reports for a unique view into your business.
PhoneWagon was designed for marketers by marketers.
Learn more about PhoneWagon for marketing agencies
Explore how PhoneWagon can help your business turn calls and texts into new customers.
